These guys are great. Knowledgeable, friendly and fast. They make sure you are comfortable and all your questions have been answered. Would recommend to anyone.
I have a pellet stove that has not been serviced in eight years. It really needed a lot. The guys came and were early rather than late, totally professional, kept everything clean, and the stove works better than ever. I will highly recommend them to anyone who wants good people who do good work. They were great!
Great customer service! Friendly staff from the person answering the phone to the guys that came out to do the work. Affordable pricing, highly recommend! We will definitely be using again next year!
A wonderful and professional first time experience with Ash Away; highly recommend this company! The two gentleman who came out and inspected/cleaned our wood stove were super friendly, informative and went above and beyond our expectations.
My entire experience from the time I called to the time they left my house was just beyond expectation! The woman who does scheduling (Jessica) is so pleasant and the guys they sent out (Cliff and Steve) we're not only thorough but made it a point to teach me a few things and make suggestions about how I could reduce my risk of any fireplace related incidents. They too we're very nice! I will be using these guys for years to come and would highly recommend them! Their prices are also very reasonable!
Awesome customer service. Would certainly recommend and plan to use their services again when we upgrade our woodstove.
I hired Ash Away Chimney Services to replace the cap on my chimney. They were polite and friendly both on the phone and in person. They arrived on time for both the estimate and the job. The result was professional and, as they promised, I now have the best (and most attractive) chimney cap in the neighborhood. It's far superior to the one built with the house and will last indefinitely due to its stainless steel construction. Their price was very reasonable. I highly recommend Ash Away Chimney Services.
Bob and his son are great people, always take care of business and are very loyal to their customers. They even work with your schedule. Thank guys. My chimney is now clean, seal and has fresh cap.
Had Kevin clean our chimney he did a great job. Will continue to use them in the future
I've been doing business with Ashaway for many years now, dating back to when my father was still alive. Multiple stoves, installations, cleanings and many tons of pellets for over a decade. Want to support mom/pop type business, these are your guys!
I have referred Ash Away Chimney to many clients over the years. Every client has been extremely happy with Ash Away. Dennis is thorough and knowledgeable. His first hand experience as a Fire Fighter proves his knowledge and ability to explain in real life experiences the importance of chimney maintenance and safety. Dennis and his staff are easy to reach by phone, text and email and the level of Professionalism far exceeds his competitors.
I put a post on a FB online sales group for a good chimney sweep. Two people came back with Ash Away. I called around several places for a quote on a "sweep & inspect." I had just bought a house with a wood stove and had no idea the condition OR how to use it. I went with Ash away because Tony, the man who left me a return message sounded very polite and knowledgeable. My appointment was for a Monday.. the Monday after the blizzard of 2016. I did not think they would show up or call. The appointment was for 1-3pm Monday. I called at 1130am. Not only were they coming, they were on their way already. My two techs were great. Took of their shoes (we do not wear shoes in the house) and were polite. They even went on the roof and kicked off some snow. Jared, who was also a fireman, showed me some issue - fixed it (chimney was put back together wrong from last person) and actually showed me how to use the wood stove. Also, there was a mistake on my bill and they quickly and easily corrected the issue with no hassle! I would HIGHLY recommend them for a chimney sweep! Actual Customer, Westminster MD
Great knowledgeable people.
Professional service, nice guys. We highly recommend Ash Away!
We hired Ash Away on the recommendation of a friend. We called Ash Away on a Tuesday. They came three days later. They were awesome! The price was fair. The job was completed in 45 minutes and they even did a minor repair (at no cost) to improve the efficiency of our chimney. The workers were all very personable. We plan to hire Ash Away every six months to keep our chimney safe.